✦ We Are Here For You
Connect with Nailjoy Support.
Have questions about your order, skin rituals, or formula ingredients? Our dedicated care team is available 7 days a week.
WhatsApp Support
+91 84691 47384
Instant Concierge ChatEmail Concierge
nailjoyeonline@gmail.com
Response within 4 hoursWorking Hours
Mon – Sun: 9AM – 8PM
IST Standard TimeHeadquarters
Ahmedabad, India
Main Fulfillment SanctuarySend a Message
Fill out the form below and our skincare specialist will assist you promptly.
What is the estimated delivery time?
Orders are processed within 1–3 business days and delivered within 3–5 business days after dispatch, with tracking. Shipping is ₹49 on orders below ₹499 and free on orders of ₹499 and above.
Are Nailjoy products safe for sensitive skin?
Yes! 100% of our products are dermatologically tested, sulphate-free, paraben-free, and formulated with gentle botanical actives.
How do I track my order?
As soon as your package leaves our warehouse, a tracking link is sent directly via SMS and email.
What is your return policy?
For hygiene reasons we don't accept change-of-mind returns. If your order arrives damaged, defective or incorrect, contact us within 48 hours of delivery (seal and packaging intact) and we'll send a free replacement or a full refund.
